Here are some top reasons why you should consider letting and management with Marybow Property.
1. We have a 24/7 response team
We have solid emergency plans in place and all tenants have a mobile number they can call anytime.
2. All properties have a separate client account
Most other agencies have only one client account to serve their own needs. We don’t because we believe simplicity is the key to ensuring smooth financial transactions. We keep a separate, ring-fenced account for each property so there is full accountability of monies going in and going out.
3. We are members of the Property Redress Scheme and the Deposit Protection Service.
These are both government-approved schemes. We have dedicated property accounts but never keep hold of the tenant’s deposit. We send it off to the DPS so it’s always safe, providing peace of mind for both tenants who know that their money is protected and for landlords.
4. We carry a specialist indemnity and public liability insurance
5. We select tenants very carefully
We interview tenants over the telephone as soon as an enquiry comes in for a vacant property. We take extreme care to invite only the best to view a property, those who are genuinely interested in becoming a tenant, and quickly identifying and dismissing enquiries that may have a criminal intent.
6. Custom Tenant Handbook for each property
We personalise the handbook for every new property and conduct a 1-hour on-boarding session for each new tenant. This is a free and customised part of our service, providing information that will help the tenant understand their new property and local area better and landlords are welcome to make contributions. The handbook contains vital information such as compliance items, appliance manuals, best local places, how to avoid condensation, pest control, fire and electrical hazards, and more.
7. Our fees are transparent and competitive
All our fees are published online and updated regularly. Moreover, we proactively review our contractors for price and quality so you are never being overcharged.
8. We do not add any commission on other works
We charge the landlord what we ourselves are invoiced on works such as the annual gas safety certificate, inventory make and cleaning. Most other agencies add a commission of up to 50%. We think this is poor practice, so we don’t.
9. Our refurbishment project management fee is affordable
If there are any refurbishment works prior to letting, we charge only 10% of the cost of the works, compared to a minimum of 20%+VAT in the market. Kitchen design is complimentary and we always discuss how we can best keep to your budget.
10. We are informed about the latest licensing matters
We advise for free on all borough licensing rules so the landlord is spared from unlimited fines and a criminal record.