Here are some top reasons why you should consider letting and management with Marybow Property.
1. We select tenants very carefully
We interview tenants over the telephone as soon as an enquiry comes in for a vacant property. We take extreme care to invite only the best to view a property, those who are genuinely interested in becoming a tenant, and quickly identifying and dismissing enquiries that may have a criminal intent.
2. We have a 24/7 response team
We have solid emergency plans in place and all tenants have a mobile number they can call at any time.
3. Our fees are transparent and competitive
Don’t you hate it when you have to call to find out prices? All our fees are published online and updated regularly. Moreover, we proactively review our contractors for price and quality so you are never being overcharged.
4. We follow-up and do what we say we’ll do
Agents have a bad name because they are flaky. We are a small team that invests in clear communication system and carry out what we say we’ll do and turn up when we say we will. It’s about respect.
5. We keep you out of jail
We advise on all borough licensing rules before you sign the contract, not afterwards. Many agencies assume you know the latest legislations but we appreciate that you are busy so we let you know and keep you informed of any updates throughout the tenancy.
6. We do not add commission on works
We charge the landlord what we ourselves are invoiced on works such as the annual gas safety certificate, inventory make and cleaning. Most other agencies add a commission of up to 50%. We think this is poor practice, so we don’t.
7. We carry a specialist indemnity and public liability insurance
We carry a specialist insurance because we offer refurbishment service on top of lettings. Many agencies don’t have this in place because it costs a lot more. We do this because we want to underwrite the quality of our services and standards of performance.
8. Custom Tenant Handbook for each property
We personalise the handbook for every new property. This is a free and customised part of our service, providing information that will help the tenant understand their new property and responsibility.
9. We take every opportunity to build relationship with tenants
Agencies are often faceless. We take every opportunity to build great working relationship with tenants because after all, they are going to be the eyes and ears of your property! This is why we conduct an on-boarding session in person for every new tenancy (usually lasting an hour or more) and where possible, conduct inspection visits when the tenants can be at home.
10. Our refurbishment project management fee is affordable
If there are any refurbishment works prior to letting, we charge a competitive price compared to a minimum of 20%+VAT in the market.